Frequently Asked Questions
Orders and Payments
How can I purchase an item?
We welcome purchases made directly through our website, or in person at our exclusive Beverly Hills showroom, where you can experience our collections firsthand.
What forms of payment are accepted?
We graciously accept payments made directly through our website via credit card, as well as secure transactions by check or wire transfer.
what is the policy for returned pieces?
You have seven days from the moment your exquisite piece is received to return it for a refund. Any changes or customizations confirmed by the buyer are final sale.
SHIPPING
How will my piece be shipped to me?
For purchases under $75,000, we offer FedEx Express Overnight delivery, requiring an adult signature upon receipt. For pieces exceeding $75,000, we ensure secure shipment through Malca Amit, trusted by the world's most prestigious jewelers.
RETURNS
what is the policy for returned pieces?
You have seven days from the moment your exquisite piece is received to return it, accompanied by a restocking fee, for a refund.
STILL HAVE QUESTIONS?
Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.